Privacy Policy

Overview

Shiftaan is a personal shift, hours and pay tracker built for shift workers and part-time workers in any industry. This policy explains what information Shiftaan collects through the website (shiftaan.com) and the app (app.shiftaan.com), and how that information is used.

Information we collect

• Account information — your name and email address, and your password if you sign in with email. If you choose Sign in with Apple or Google, Apple or Google tells us your name and email address (Apple lets you hide your real email); we never receive your Apple or Google password. If you use Shiftaan as a guest, we store your data without a name or email until you create an account.
• Shift information — the dates, start times, finish times, breaks and rates you record for each shift.
• Company and site information — the names of the companies and sites you add, and the rate you set for each.
• Work and pay information — the pay amounts and statuses (paid, awaiting, part-paid, overdue, disputed) you record against your shifts.
• Expense information — if you choose to record work-related expenses, the details, amounts and any notes you enter.
• Licences and certificates — if you choose to add them (for example an SIA licence, DBS check or NMC PIN), their type and expiry date, so the app can remind you before they run out.
• Settings and referrals — your app settings (such as your usual break and weekly hours limit), and a record that a friend signed up with your referral link, so we can credit your account.
• Payment information — if you upgrade to a paid plan, your subscription and card details are collected and processed directly by Stripe, our payment processor. Shiftaan does not store your full card details.
• Device and browser information — standard technical information (such as browser type and device type) collected automatically as part of running the service securely, and your device type if you send us a bug report or feedback.

What Shiftaan doesn't collect

Shiftaan does not ask for or store licence or certificate numbers, your phone contacts or your location.

How we use your information

We use your information to create and secure your account, to calculate your hours, pay and earnings summaries from the shifts you log, to remind you about upcoming shifts and your licence and certificate expiry dates, to process subscription payments for the paid plan, to respond to support requests, and to keep the service reliable and secure. The only emails we send are account emails, such as confirming your email address and resetting your password — no marketing emails.

The Shiftaan mobile apps

Shiftaan is also available as an app for iPhone (from the Apple App Store) and Android (from Google Play). The apps use the same account and the same data as app.shiftaan.com. If you allow notifications, shift reminders are scheduled on your device itself; they aren't sent through our servers. Apple and Google handle the download and installation of the apps under their own privacy policies.

How we store your information

Shiftaan's data is stored using Supabase, our backend and database provider, which applies industry-standard security practices. Each account can only ever read its own data — this is enforced by the database itself, not just the app. Your information is kept only for as long as your account is active or as needed to provide the service.

Data security

We take reasonable technical and organisational steps to protect your information, but no online service can be guaranteed 100% secure. We recommend using a strong, unique password for your Shiftaan account.

Third-party services

Shiftaan currently uses Supabase for authentication and data storage, Stripe for processing payments on the paid plan, Apple and Google if you choose to sign in with them, and the Apple App Store and Google Play to distribute the mobile apps. These providers only receive the information needed to perform their function. The shiftaan.com marketing website uses Google Analytics, but only if you accept it from the cookie banner — see our Cookie Policy for details. We don't use any advertising services.

Data sharing

We do not sell your personal information. We share information only with the service providers listed above, where necessary to run Shiftaan, or where we're required to by law.

Cookies

The shiftaan.com marketing website sets no cookies unless you accept Google Analytics from the cookie banner. The app only uses the essential storage needed to keep you signed in. See our Cookie Policy for details.

Your rights

Depending on where you live, you may have rights to access, correct, export or delete your personal information, and to object to or restrict how it's used. You can edit your details, download your shifts and expenses, or save a full backup of all your data at any time from Profile in the app. For anything else, contact us using the details below and we'll respond within 30 days, as required by UK GDPR.

Data retention

We keep your information for as long as your account is active. If you delete your account, your data is removed except where we need to keep limited records for legal, security or fraud-prevention reasons.

Account deletion

You can delete your account and its associated data at any time directly within the Shiftaan app. If you signed in with Apple, deleting your account also removes Shiftaan's access to your Apple ID. See Delete my account for details.

Contact

For any privacy question or request, use the contact form on our Support page, or email feedback@shiftaan.com from the address connected to your account.

Changes to this policy

If we make material changes to this policy, we'll update the date below and let you know through an appropriate Shiftaan channel.