Guides
Guides for shift workers
Clear answers on pay, rights, agency work and tax, written for people who work shifts.
Pay and rights
Minimum wage rates in 2026The legal minimum for every age, the voluntary Real Living Wage, and how employers have to check your pay against them.Open How to track your hours across multiple jobsTwo jobs, an agency and the odd extra shift? Here's a simple way to know exactly what you've worked and what each one owes you.Open Your rights on a zero-hours contractNo guaranteed hours doesn't mean no rights. Here's what you're entitled to.Open Holiday pay when your hours change every weekIf you're on irregular hours or work only part of the year, your holiday builds up as you work. Here's how.Open Night shift pay and your rightsWorking nights? Here's what the law says about pay, hours and your health.Open Bank holiday pay: what you're entitled toWorking Christmas Day or Easter Monday? Here's what the law does and doesn't say.Open Overtime pay: what the law saysExtra hours should mean extra pay. Here's what's guaranteed and what depends on your contract.Open How to check your payslipFive minutes with your shift record and your payslip is all it takes.Open How to chase unpaid wagesMissing shifts on your payslip, or no payment at all? Here's how to get what you're owed.Open Unpaid trial shifts: are they legal?Asked to work a trial shift for free? Here's where the line is.Open Tips and service charge: your rightsCard tips, service charges and tronc: here's what the law says since October 2024.Open Sleep-in shifts: how they're paidSleep-ins are common in care and supported living. Here's how pay works.Open Is travel time between jobs paid?Care visits, cleaning sites, mobile patrols: travel between them can make or break your real hourly pay.Open The 48-hour week, breaks and restThe working time rules every shift worker should know.Open Tax when you have two jobsYour second payslip looks like it's taxed too much? Here's what's going on.Open Working part-time as a studentEverything students need to know about hours, pay and tax.Open
Agency work
Agency worker rightsWorking through an agency? Here's what you're entitled to and when.Open Umbrella companies explainedSome agencies pay you through an umbrella company. Here's how to check you're being paid properly.Open Agency timesheets and pay cut-offsMost 'missing' agency shifts are stuck in a timesheet. Here's how the system works.Open
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